Paul Speck has owned Rivergate Muffler & Auto Repair in Madison, TN since 2017, when he acquired this 20-year-old shop that offers the full gamut of mechanical repair services. He made it through the pandemic and is now motivated to get new customers. He works on both domestic and Asian...
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Utah Shop Owner Uses Geofencing Successfully in 3 Different Industries
TJ Gockley, the owner of Dent Master in Lehi, UT, is winning with geofencing, and not just for his body shop. In every case, it has worked work well for his body shop, RV/large truck repair business, and a cabinet distribution company. “When we were first approached about geofencing, we...
San Francisco Shop Getting Golden Results with Geofencing
Chris Alioto, co-owner of Alioto’s Garage with locations in San Francisco, Suisun City, and San Mateo, CA has been using geofencing with remarkable results for more than a year. “So, we got into geofencing because we've never really advertised. We never really had to because we have been here forever....
Geofencing Working for North Carolina Shop in Highly Competitive Area
Owner Brian Davies at Body Works Plus in Charlotte, NC, has 22 years in the body shop life. His career path was to become a mechanical engineer, so Davies isn’t afraid of new emerging technology. He knows the value of digital marketing, online reviews, landing pages, and targeted Facebook and...
How to React When Google Filters Reviews Unpredictably
Google has been filtering positive and negative reviews since the beginning, but it comes up from time to time when more people notice it. If you use Google for your business, you have likely encountered the fact that they filter online reviews. You also know how important they can be...
Top 4 Reasons to Embrace Geofence Marketing
As a business owner, if you don’t stay up on digital marketing trends you can easily be left behind. In today’s world, it’s all about the customer—their buying habits, their online experience, and the reviews they write about your company. It’s not new, but many marketers have figured out how...
How To Inform Customers That Your Auto Body Shop Is Open During The Coronavirus
I'll keep this short and sweet since we all have a lot to do right now. States are continuing to add shelter-in-place orders daily, but auto body shops are still open for business, and they will continue to stay open as you are all deemed essential businesses. However, your customers...
Should I Claim My Repair Shop’s Google My Business Listing?
Google is a machine. We mean that in the obvious sense that it exists as a technological tool to help those using the internet and the sense that it is constantly working - turning out answers, websites, tools, directions, videos, images, and so much more. Google is probably the tool...
How to Improve Customer Service at Your Repair Company
Think of times you’ve been to a business and didn’t receive the attention you thought you deserved. Maybe you were into getting a product or service, but the person assigned to help you was underprepared, disinterested, or plain rude. You were probably turned off to that product or business after...
How to Effectively Post to Social Media for Your Repair Business
We’ve done several posts before on the importance of posting to social media for your repair business. Social media is the perfect platform for enhancing your brand and reaching your audience on a conversational and informative level. Knowing how to post to social media and understanding social marketing is sure...